Return / Refund Policy

Elite Obsolete Electronics offers a free limited warranty on all prebuilt iPods sold & offers free 30-day returns & exchanges for any reason on all products sold through eoe.works or eliteobsolete.com

To initiate a return of any kind, if you just don't like the product or need to RMA a defective product, please follow visit the return portal:

https://eliteobsolete.returnly.com

 

Products are eligible for this any-reason return policy if returned or exchanged in the same condition as sold, with original packaging (when applicable) & must be returned as a complete set (buyer must return bundled USB cable alongside when returning an iPod)

 

If your product & circumstance are in accordance with the guidelines above, a refund in full can be offered under the 30-day any reason policy. 

 

In the circumstance the item is returned damaged, a deduction will be applied to the refund. For example, a iPod returned with damaged dock pins or a motherboard returned with broken latches/connectors.

 

Deductions for refunds on damaged returned items range from 25% - 50% in accordance with the loss of value due to the physical damage.

 

Orders placed using the services of any international mail / parcel forwarding service will not be accepted. Orders must be addressed to the intended recipient's delivery address. Any & all orders placed utilizing an international mail / parcel forwarding service will be promptly canceled & refunded. 

 

Refund is for the product's MSRP value. Original shipping cost is not refunded under this policy. Exchanges are for another product of the same value.

 

If a return is initiated under the 30-day any-reason return policy, and the product is returned in violation of the above guidelines we are unable to complete the return or exchange.