Limited Warranty Information & FAQ:

Elite Obsolete Electronics offers a free limited warranty on all iPods sold.

Policy for brand new prebuilt iPods:

- iPods are covered 1 year from original purchase date NOT delivery date. 

- Warranty DOES COVER defective parts, improper installation of parts, or loss of functionality without liquid/physical damage or signs of user error/mishandling.

- Warranty DOES NOT cover accidental drops, physical or liquid damage detrimental to function, or any loss in functionality due to user accident.

- By attempting to service/tamper/modify the iPod in any way, the end-user WILL VOID the warranty. Examples include: installation of RockBox, disassembly, installing parts, etc.

- iPods sent back for warranty claim will be meticulously inspected, tested, and opened for signs of 3rd party tampering/maintenance & physical or liquid damage.

- Parts installed by our technicians have been marked/logged to maintain the integrity of the warranty. All iPod's serial numbers have also been logged for the same reason.

 

Policy for refurbished new battery prebuilt iPods:

- iPods are covered 180 days from original purchase date NOT delivery date. 

- Warranty DOES COVER defective parts, improper installation of parts, or loss of functionality without liquid/physical damage or signs of user error/mishandling.

- Warranty DOES NOT cover accidental drops, physical or liquid damage detrimental to function, or any loss in functionality due to user accident.

- By attempting to service/tamper/modify the iPod in any way, the end-user WILL VOID the warranty. Examples include: installation of RockBox, disassembly, installing parts, etc.

- iPods sent back for warranty claim will be meticulously inspected, tested, and opened for signs of 3rd party tampering/maintenance & physical or liquid damage.

- Parts installed by our technicians have been marked/logged to maintain the integrity of the warranty. All iPod's serial numbers have also been logged for the same reason.

 

Policy for brand new replacement parts:

- Brand new replacement parts for iPods are covered 90 days from original purchase date NOT delivery date. 

- Warranty DOES COVER defective parts, improper installation of parts, or loss of functionality without liquid/physical damage or signs of user error/mishandling.

- Warranty DOES NOT cover accidental drops, physical or liquid damage detrimental to function, or any loss in functionality due to user accident.

- By attempting to service/tamper/modify the iPod in any way, the end-user WILL VOID the warranty. Examples include: installation of RockBox, disassembly, installing parts, etc.

- iPods sent back for warranty claim will be meticulously inspected, tested, and opened for signs of 3rd party tampering/maintenance & physical or liquid damage.

- Parts installed by our technicians have been marked/logged to maintain the integrity of the warranty. All iPod's serial numbers have also been logged for the same reason.

To return your product, you should mail your product to: 9727 Antioch Road Unit 12410, OVERLAND PARK, KS, 66212, United States.